Skip to main content
Mochi AI changes your storefront from what you ask. It is in the visual builder: press Mochi AI in the builder’s top bar, and it opens in the right column, on its own tab beside Settings. Drag the column’s edge to make it wider. Nothing Mochi AI does reaches buyers until you press Publish, as with any change you make in the builder. Mochi AI is in the email editor too, to change the emails buyers get from your store: see Email Templates.

Asking for a change

Type what you want changed and press Enter, or the arrow. Shift and Enter start a new line. An ask can be up to 2,000 characters. Whatever you have picked on the page goes with your ask, shown as a chip over the box. Add Context, or the @ in the box, adds another section of the page, or a part that is on every page: the Header, the Footer, the Announcement Bar, the Cart or Theme Settings. The cross on a chip leaves it out. Mochi AI works on the page you have open, on the parts that are on every page, and on new pages it adds for you. It knows your store’s name, your storefront’s pages, and the products and categories your buyers can see, so what it writes is about what you sell, and a section it adds can show your own products. While it works, a line under your ask says so. One ask runs at a time on your account. When Mochi AI is busy with many asks across Shoply, it says so, and your words stay in the box to send again a minute later. Leaving or reloading the page while it works asks you first. Its changes to the page arrive with its answer, so a page left before then does not get them.

Pictures

Give Mochi AI a picture to show it what you mean, such as a screenshot of a look you like, or one for it to use, such as your logo or a banner.
  • Press the picture button beside @ and pick one, paste one into the box, or drag one from your computer and drop it anywhere on Mochi AI’s column.
  • Each picture is a chip over the box with its name and size. Press it to see the picture large, and the X on it to take it out.
  • PNG, JPG and WebP pictures, up to 10 MB and 25 megapixels each. Five can go with an ask, and a chat holds 10.
Mochi AI puts a picture on your page only when you ask for it there, as in “use this as my logo”. A picture you give it is kept as one of your storefront’s pictures, counts towards your plan’s builder pictures like any picture you upload, and is removed a day after no page or email shows it. Each picture is made again from its pixels before it is kept, so nothing else in the file is kept, such as where a photo was taken. A picture counts towards your limits by the work it takes, as your words do. A past chat shows its pictures again.

Keeping or undoing its changes

Mochi AI’s answer says what it changed, and lists each change under it. Until you keep or undo it, a change on the page is tagged there, Edited or Added. Only the newest answer waits for you. When you ask again, what an earlier answer still had waiting is accepted, since Mochi AI’s next changes are made on top of it. Pressing a change picks it on the page, and pressing a new page opens it. The builder’s own Undo, in the top bar, takes back a whole answer’s changes to the design at once.

Changes to your storefront’s code

A change Mochi AI makes to your storefront’s code is listed by its file, with how many lines it added and took out. Press it to see those lines: added in green, taken out in red. Mochi AI’s column grows to show the longest of them, as far as the window has room for, and goes back when you close it. The preview shows the change at once, and it is in your draft like any change you make in Edit Code. Undo on a file puts it back as it was, or takes away a file Mochi AI added. It is refused when you have changed that part of the file since, and when another change uses it: a part that the layout still draws can be taken away once the change to the layout is undone. Undo All does them newest first. The top bar’s Undo does not take back a change to the code.

What it will and will not do

Mochi AI changes this storefront’s design and words, adds pages of your own, and picks which of your products and categories a section shows. Every change is checked against your theme before you see it. When your theme has no section or element for what you ask, such as a countdown to a sale, Mochi AI can change your storefront’s code, as you could in Edit Code. It reads the files first and writes as they are written, so what it adds matches your theme. Each change is tried on every page of your storefront before it is kept, and one that would stop a page from showing is not kept. It does not:
  • Change your theme’s own script, which runs the cart and the checkout. Anything new a page does goes in a script file of its own.
  • Use another website’s address, or your store’s cookies, unless you ask for that and give the address. A button or link it adds goes to one of your store’s own pages, or to an address you put in your ask, such as your Discord invite.
  • Write your own HTML into a Custom HTML element.
  • Add anything that collects a buyer’s details.
  • Add reviews, ratings or figures such as a number of customers unless you ask for them.
  • Show products or categories your buyers can’t see.
  • See your orders, your buyers or their payments.
A storefront made before its theme could be edited as code has no code to change. Mochi AI changes its design only. Edit Code offers a copy of it that you can change. The Reviews section shows the reviews your buyers have left. Reviews you ask Mochi AI to write are added as text on the page.

Don’t know what to change?

The first chat in a storefront lists a few ideas, worked out from your storefront as it is now. Which ones you see depends on what your storefront has: Pressing an idea puts its words in the box, for you to change or send as they are. Nothing is asked until you send it, and an idea counts towards your limits like any other ask. The ideas show until anybody asks Mochi AI something in that storefront. A storefront you make or import later has its own. On a page drawn by its code, the ideas are about what the page shows: your products on the home page when it shows none, your reviews when it does not show them, and the ways your store takes payment on a product’s page when it does not show them. Mochi AI makes the change in the storefront’s code there, since nothing in the builder’s design reaches that page.

Chats

New Chat, the pen in Mochi AI’s head, starts a new chat. A chat holds 12 asks; after that, Mochi AI asks you to start a new one. Past Chats, the clock beside it, lists your chats in this storefront, newest first, grouped by day. Search them by their first ask. Pressing one opens it, and you can carry on asking in it. Its earlier changes are listed by name, with no Undo or Accept: your design has moved on since, so change them again by asking, or in the builder. Your past chats are yours: a teammate working on the same storefront sees their own. A chat is kept for 90 days after its last ask.

Limits

Mochi AI has a daily and a weekly limit, for your whole account: every store and every storefront together, and your emails too. An ask counts by how much work it took, so changing a heading uses less than adding a new section. Each limit starts with your first ask after the last one ran out. The daily limit then resets 24 hours later, and the weekly limit seven days later. The gauge in Mochi AI’s head opens Usage Limits: how much of each limit is used and when each resets, and Compare Plans. The line under the box says how much of your limit is used. When your store’s team uses Mochi AI, their asks count towards the limits of the store owner’s account. When a limit is reached, Mochi AI says when it resets. If Mochi AI says it is currently unavailable, try again later.