Node.js
import Shoply from "@shoplygg/node";
const shoply = new Shoply({ apiKey: process.env.SHOPLY_API_KEY });
const result = await shoply.reviews.removeReply("REVIEW_ID");<?php
require 'vendor/autoload.php';
$shoply = new Shoply\Client(['apiKey' => getenv('SHOPLY_API_KEY')]);
$result = $shoply->reviews->removeReply('REVIEW_ID');
import shoply
client = shoply.Client() # reads SHOPLY_API_KEY
result = client.reviews.removeReply("REVIEW_ID")
curl --request DELETE \
--url https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply \
--header 'Authorization: Bearer <token>'package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"message": null,
"code": null,
"data": {
"review": {
"id": "f9fab83f-7dfc-43bf-9e17-e2e25da1a491",
"rating": 2,
"message": "The key took an hour to arrive.",
"automatic": false,
"imported": false,
"dateCreated": "2026-10-28T10:47:39Z",
"reply": null,
"items": [
{
"productId": "1ca55f9c-07c6-4ef0-9857-f53b28980e86",
"productName": "Northwind Pro",
"variantName": "1 month"
}
],
"orderId": "0bc856cf-ab60-4545-81fa-296427554704",
"customerId": "e769833c-bc29-4074-b692-33d505674dac",
"email": "ada@example.com",
"orderAmount": 9.99,
"currencyCode": "USD",
"flag": {
"id": "989dd588-cc55-4627-92c2-3fe3df1f6330",
"status": "open",
"reason": "unrelated",
"reasonLabel": "Not about this order",
"note": "This is about another shop's delivery, not ours.",
"answer": "",
"dateCreated": "2026-10-28T10:47:39Z",
"dateDecided": null
}
}
}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}Reviews
Remove a reply to a review
Takes the store’s reply off a review. A review with no reply is answered as it is. Answers the review as List reviews has it, its reply null.
Needs the reviews.write permission (Reply to Reviews).
DELETE
/
stores
/
{storeId}
/
reviews
/
{reviewId}
/
reply
Node.js
import Shoply from "@shoplygg/node";
const shoply = new Shoply({ apiKey: process.env.SHOPLY_API_KEY });
const result = await shoply.reviews.removeReply("REVIEW_ID");<?php
require 'vendor/autoload.php';
$shoply = new Shoply\Client(['apiKey' => getenv('SHOPLY_API_KEY')]);
$result = $shoply->reviews->removeReply('REVIEW_ID');
import shoply
client = shoply.Client() # reads SHOPLY_API_KEY
result = client.reviews.removeReply("REVIEW_ID")
curl --request DELETE \
--url https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply \
--header 'Authorization: Bearer <token>'package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.shoply.gg/v1/stores/{storeId}/reviews/{reviewId}/reply")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"message": null,
"code": null,
"data": {
"review": {
"id": "f9fab83f-7dfc-43bf-9e17-e2e25da1a491",
"rating": 2,
"message": "The key took an hour to arrive.",
"automatic": false,
"imported": false,
"dateCreated": "2026-10-28T10:47:39Z",
"reply": null,
"items": [
{
"productId": "1ca55f9c-07c6-4ef0-9857-f53b28980e86",
"productName": "Northwind Pro",
"variantName": "1 month"
}
],
"orderId": "0bc856cf-ab60-4545-81fa-296427554704",
"customerId": "e769833c-bc29-4074-b692-33d505674dac",
"email": "ada@example.com",
"orderAmount": 9.99,
"currencyCode": "USD",
"flag": {
"id": "989dd588-cc55-4627-92c2-3fe3df1f6330",
"status": "open",
"reason": "unrelated",
"reasonLabel": "Not about this order",
"note": "This is about another shop's delivery, not ours.",
"answer": "",
"dateCreated": "2026-10-28T10:47:39Z",
"dateDecided": null
}
}
}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}{
"success": false,
"message": "<string>",
"code": "<string>",
"data": null,
"errors": {}
}Authorizations
A secret API key, made under Developers in the dashboard: Authorization: Bearer shoply_sk_...
Headers
A word of your own for this one change, up to 180 letters, digits, dots, dashes, underscores and colons. Sent again with the same key, the request is not carried out twice: the first answer comes back, with Idempotent-Replay: true.
Path Parameters
The store's ID. A key reaches the store it was made in: GET /key answers which.
The review, by its id.

