import { ShoplyCustomer } from "@shoplygg/node";

const buyer = new ShoplyCustomer({ storeId: "YOUR_STORE_ID", token });

const result = await buyer.tickets.create({
  subject: "Key not working",
  message: "...",
});

<?php

require 'vendor/autoload.php';

$buyer = new Shoply\Customer(['storeId' => 'YOUR_STORE_ID', 'token' => $token]);

$result = $buyer->tickets->create([
    'subject' => 'Key not working',
    'message' => '...',
]);

import shoply

buyer = shoply.Customer("YOUR_STORE_ID", token=token)

result = buyer.tickets.create(subject="Key not working", message="...")

curl --request POST \
  --url https://api.shoply.gg/v1/stores/{storeId}/customer/tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "subject": "Key not working",
  "message": "<string>",
  "order": "<string>"
}
'

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.shoply.gg/v1/stores/{storeId}/customer/tickets"

	payload := strings.NewReader("{\n  \"subject\": \"Key not working\",\n  \"message\": \"<string>\",\n  \"order\": \"<string>\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.shoply.gg/v1/stores/{storeId}/customer/tickets")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"subject\": \"Key not working\",\n  \"message\": \"<string>\",\n  \"order\": \"<string>\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.shoply.gg/v1/stores/{storeId}/customer/tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"subject\": \"Key not working\",\n  \"message\": \"<string>\",\n  \"order\": \"<string>\"\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "message": null,
  "code": null,
  "data": {
    "id": "8e243e4e-58e7-4d63-a9c3-ef057672a8fd",
    "orderId": "bc44febe-0f25-4076-92eb-03a5045a57e7",
    "subject": "Key says it is already in use",
    "status": "open",
    "messages": 1,
    "pictures": 0,
    "lastMessageAt": "2026-10-22T16:20:19Z",
    "lastFrom": "buyer",
    "lastLine": "I bought Northwind Pro this morning and the key says it is already in use.",
    "firstReplyAt": null,
    "answeredAt": null,
    "resolvedAt": null,
    "resolvedBy": null,
    "createdAt": "2026-10-22T16:20:19Z",
    "updatedAt": "2026-10-22T16:20:19Z",
    "conversation": [
      {
        "id": "cc08e8db-7064-4c32-9883-fe156fbe07f1",
        "from": "buyer",
        "body": "I bought Northwind Pro this morning and the key says it is already in use.",
        "html": "<p>I bought Northwind Pro this morning and the key says it is already in use.</p>",
        "pictures": [],
        "createdAt": "2026-10-22T16:20:19Z"
      }
    ],
    "canReopenUntil": null,
    "limits": {
      "body": 500,
      "subject": 100,
      "picturesPerMessage": 3,
      "picturesPerTicket": 25,
      "pictureBytes": 5242880
    },
    "orderLabel": "Northwind Pro · Order bc44febe-0f25-4076-92eb-03a5045a57e7",
    "orderProducts": [
      "Northwind Pro"
    ],
    "orderMore": 0
  },
  "meta": {
    "on": true,
    "tickets": [
      {
        "id": "8e243e4e-58e7-4d63-a9c3-ef057672a8fd",
        "orderId": "bc44febe-0f25-4076-92eb-03a5045a57e7",
        "subject": "Key says it is already in use",
        "status": "open",
        "messages": 1,
        "pictures": 0,
        "lastMessageAt": "2026-10-22T16:20:19Z",
        "lastFrom": "buyer",
        "lastLine": "I bought Northwind Pro this morning and the key says it is already in use.",
        "firstReplyAt": null,
        "answeredAt": null,
        "resolvedAt": null,
        "resolvedBy": null,
        "createdAt": "2026-10-22T16:20:19Z",
        "updatedAt": "2026-10-22T16:20:19Z"
      }
    ],
    "orders": [
      {
        "id": "e9ae5h0p1ye-cd7fded3be6-1006662",
        "label": "Northwind Pro · Order e9ae5h0p1ye-cd7fded3be6-1006662",
        "products": [
          "Northwind Pro"
        ],
        "more": 0
      },
      {
        "id": "bc44febe-0f25-4076-92eb-03a5045a57e7",
        "label": "Northwind Pro · Order bc44febe-0f25-4076-92eb-03a5045a57e7",
        "products": [
          "Northwind Pro"
        ],
        "more": 0
      }
    ],
    "canOpen": false,
    "limits": {
      "body": 500,
      "subject": 100,
      "picturesPerMessage": 3,
      "picturesPerTicket": 25,
      "pictureBytes": 5242880
    }
  }
}

{
  "success": false,
  "message": "<string>",
  "code": "<string>",
  "data": null,
  "errors": {}
}

{
  "success": false,
  "message": "<string>",
  "code": "<string>",
  "data": null,
  "errors": {}
}

{
  "success": false,
  "message": "<string>",
  "code": "<string>",
  "data": null,
  "errors": {}
}

{
  "success": false,
  "message": "<string>",
  "code": "<string>",
  "data": null,
  "errors": {}
}

{
  "success": false,
  "message": "<string>",
  "code": "<string>",
  "data": null,
  "errors": {}
}