> ## Documentation Index > Fetch the complete documentation index at: https://docs.shoply.gg/llms.txt > Use this file to discover all available pages before exploring further. # Teams > People who help you run a store, each on a team that can do what you choose and nothing else Teams are under **Online Store**, then **Teams**. A team is a group of people at one store, and it can do exactly what you tick for it. Each person signs in with their own Shoply account, so nobody shares your password, and everything they do is written down with their name. A store has up to 10 teams, each with up to 30 people, counting the invites still waiting. A person is on one team at a store, and can help at several stores, on a team at each. ## What only you can do You own the store. Its address on myshoply.gg and its own domain are yours alone to change, whatever a team holds. Everything else, your payment methods, API keys and the team itself included, is something you can give a team. ## Making a team **Add Team** opens the team's dialog. Give it a name, up to 40 characters, and choose what it can do under **What This Team Can Do**. **Start From** fills the list in for you: | | | | - | - | | **Support** | Orders and what they delivered, customers, tickets and reviews. | | **Catalogue** | Products, stock, categories, coupons and upsells. | | **Marketing** | Coupons, email marketing, the blog and search. | | **Finance** | Sales figures, reports, invoices and exports. | | **Everything** | All but deleting the store, its address and its domain. | | **Pick My Own** | Nothing, for you to tick what the team needs. | Under it, every permission is listed in the groups the dashboard's menu has, each with a line saying what it allows. Change any tick after picking a starting point. A permission that needs another brings it along: ticking **Change Products** ticks **View Products** too. Permissions are small on purpose. **View Orders** shows the orders, and not the keys and files they delivered, which is **See What Was Delivered**. Neither shows the store's revenue, which is **See Sales Figures**. ### Sensitive permissions Some permissions reach the store's money, its buyers' goods or its security, and are marked **Sensitive** in the list: | | | | - | - | | **See What Was Delivered** | The keys, files and text an order handed over. | | **Deliver Orders** | Mark an order as paid, deliver it again, resend its receipt. | | **Refund Orders** | Send an order's money back, or give it as store credit. | | **Change Balances** | Add to, take from or set a customer's store balance. | | **Answer Payouts** | Mark an affiliate's payout as paid or decline it. | | **See Unsold Stock** | The license keys and files waiting to be sold. | | **Answer Disputes** | Send an answer to a dispute, or accept it. | | **Connect Payment Methods** | Where the store's money goes. | | **Change Custom Payment Methods** | The payment details buyers are shown. | | **Change Emails and Alerts** | Delivery emails, notifications and the Discord webhook. | | **Manage the Team** | Invite and remove people, and change what teams can do. | | **Manage API Keys** | The store's API keys, and signing in the [CLI](https://docs.shoply.gg/guides/cli.md). | | **Manage Webhooks** | Where the store sends its events. | | **Connect OAuth Apps** | Letting an app reach the store. | Giving a team a sensitive permission asks you to confirm it is you. A team's card says how many it holds. ## Inviting people **Invite People** at the top of the page, or **Invite** on a team's card, asks which team, and how: | | | | - | - | | **By Email** | Up to 10 addresses at once. Each gets an email with a link, and only that address can take its invite up. | | **With a Link** | **Make Link** makes one link, shown this once. Whoever opens it first joins. | An invite works for 7 days. Until it is taken up it is under **Waiting to Join**, below the teams, where **Send Again** sends an email invite again, **Make a New Link** replaces a link (the old one stops working), and **Cancel Invite** takes it back. ### Joining The link opens a page saying which store, who invited them, which team, and what that team can do. Somebody signed in presses **Join**. Somebody who is not signs in, or makes a Shoply account, which is free and theirs to keep, and comes back to the same page. An emailed invite needs the account with that address, and the address confirmed. The store is then in their store switcher, under **Stores You Help Run**, beside any stores of their own. You are emailed when somebody joins. ## What someone on a team sees The dashboard shows a person only what their team can open: the menu leaves out the pages they cannot use, as do Settings and the search. A page they reach by its address says their team can't open it. * Without **See Sales Figures**, the Dashboard shows no revenue and no chart, and any card with money on it is left off. Analytics shows visits without their money. * Without **See What Was Delivered**, an order says how many keys or files it delivered, never what they were. * The setup checklist is yours, and is not shown to them. Shoply refuses anything their team cannot do, wherever it is asked, and says which permission it needs. ## Someone who manages the team A person whose team has **Manage the Team** can make teams, invite and remove people and move them between teams. They can never give more than they can do themselves: a permission their own team lacks is locked in the dialog. Nor can they change, delete, invite people to, or move people into or out of a team that holds anything their own team lacks. ## Changing who is where Open a team's card to see its people, each with when they were last seen. A person's menu has: | | | | - | - | | **Move to Another Team** | They can do what the other team can from their next click. | | **Remove From Store** | They lose the store at once. | Removing somebody also stops every API key they made and every app they connected at the store, and takes away the webhooks those keys and apps made. The dialog says how many. An app is disconnected as if you had disconnected it, and is told. Anybody on a team can leave a store: **Leave This Store** on their own row. A team with people on it cannot be deleted: move them or remove them first. **Edit Team** and **Delete Team** are in a team's menu. ## Who did what **Activity**, the page's second tab, lists every change made on the dashboard and every export, with who made it, their team and when. Narrow it to one person with **Who**, or to one part of the dashboard with **Area**. It keeps a year. An order's timeline names who did each thing: a person ("By Mila"), an API key, or an app. Where somebody on a team changes something that keeps the store safe, such as a payment method's keys, the email Shoply sends about it goes to you, and names them. ## Teams through the API A key with `team.read` reads the teams, their people and Activity, and one with `team.write` makes and changes teams, invites people, moves and removes them: [Get the team](https://docs.shoply.gg/api-reference/teams/get-the-team.md) and the routes beside it. A key cannot give a team a sensitive permission: that is done on the dashboard, by somebody who confirms it is them. The store's server is told by the `team.created`, `team.updated`, `team.deleted`, `team.member_joined`, `team.member_moved` and `team.member_left` events. See [Webhook events](https://docs.shoply.gg/api-reference/webhook-events.md). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.