> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shoply.gg/llms.txt
> Use this file to discover all available pages before exploring further.

# Email the renewal again

> Sends the buyer the link to pay their renewal again, for one whose renewal is waiting. Once an hour a subscription, and 20 every 10 minutes a store, whoever asks: after that the answer is 429. Refused with 409 where no renewal is waiting. The subscription as `data`, with `meta.history` (what happened to it, newest first) and `meta.orders` (its first order and every renewal).

Needs the `subscriptions.write` permission (Change Subscriptions). It sends an email, and is counted against a budget of its own: 60 in ten minutes for each key.



## OpenAPI

````yaml /api-reference/openapi.json post /stores/{storeId}/subscriptions/{subscriptionId}/email
openapi: 3.1.0
info:
  title: Shoply API
  version: '1'
  description: >-
    Everything a store's own server can do with a secret API key: its catalogue,
    orders, customers, marketing, finance and the rest of what the dashboard
    does. And the Customer API, which a buyer's own device asks with a token of
    theirs.
servers:
  - url: https://api.shoply.gg/v1
security:
  - apiKey: []
tags:
  - name: API key
  - name: Store
  - name: Domain
  - name: Payment methods
  - name: Analytics
  - name: Storefronts
  - name: Storefront code
  - name: Payment Routing
  - name: Custom payment methods
  - name: Products
  - name: Product pictures
  - name: Stock
  - name: Categories
  - name: Upsells
  - name: Subscriptions
  - name: Orders
  - name: Invoices
  - name: Reviews
  - name: Coupons
  - name: Coupon categories
  - name: Coupon pop-up
  - name: Sales
  - name: Blog
  - name: Search settings
  - name: Redirects
  - name: Sitemap
  - name: Cart Recovery
  - name: Email Marketing
  - name: Email Templates
  - name: Customers
  - name: Affiliates
  - name: Support Tickets
  - name: Blacklist
  - name: Fraud protection
  - name: Disputes
  - name: Finance
  - name: Tax
  - name: Expenses
  - name: Expense setup
  - name: API requests
  - name: Webhook endpoints
  - name: Webhook deliveries
  - name: Customer API
paths:
  /stores/{storeId}/subscriptions/{subscriptionId}/email:
    post:
      tags:
        - Subscriptions
      summary: Email the renewal again
      description: >-
        Sends the buyer the link to pay their renewal again, for one whose
        renewal is waiting. Once an hour a subscription, and 20 every 10 minutes
        a store, whoever asks: after that the answer is 429. Refused with 409
        where no renewal is waiting. The subscription as `data`, with
        `meta.history` (what happened to it, newest first) and `meta.orders`
        (its first order and every renewal).


        Needs the `subscriptions.write` permission (Change Subscriptions). It
        sends an email, and is counted against a budget of its own: 60 in ten
        minutes for each key.
      operationId: subscriptions.email
      parameters:
        - name: storeId
          in: path
          required: true
          description: >-
            The store's ID. A key reaches the store it was made in: `GET /key`
            answers which.
          schema:
            type: string
        - name: subscriptionId
          in: path
          required: true
          description: The subscription.
          schema:
            type: string
        - $ref: '#/components/parameters/IdempotencyKey'
      responses:
        '200':
          description: It worked.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  message:
                    nullable: true
                  code:
                    nullable: true
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      email:
                        type: string
                      customerId:
                        nullable: true
                      productId:
                        type: string
                      variantId:
                        type: string
                      productName:
                        type: string
                      variantName:
                        type: string
                      quantity:
                        type: integer
                      price:
                        type: number
                      currency:
                        type: string
                      every:
                        type: integer
                      unit:
                        type: string
                      status:
                        type: string
                      periodEnd:
                        type: string
                      graceEnd:
                        nullable: true
                      renewalOrderId:
                        type: string
                      renewalUrl:
                        type: string
                      firstOrderId:
                        type: string
                      cycles:
                        type: integer
                      remindedAt:
                        type: string
                      endedAt:
                        nullable: true
                      revoked:
                        type: boolean
                      pausedAt:
                        nullable: true
                      resumeAt:
                        nullable: true
                      pausedBy:
                        nullable: true
                      renewsWith:
                        nullable: true
                      autoRenews:
                        type: boolean
                      chargeTried:
                        type: integer
                      chargeNextAt:
                        nullable: true
                      createdAt:
                        type: string
                  meta:
                    type: object
                    properties:
                      history:
                        type: array
                        items:
                          type: object
                          properties:
                            kind:
                              type: string
                            detail:
                              type: string
                            actor:
                              type: string
                            orderId:
                              type: string
                            at:
                              type: string
                      orders:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                            status:
                              type: string
                            amount:
                              type: number
                            currency:
                              type: string
                            renewal:
                              type: boolean
                            createdAt:
                              type: string
                            paidAt:
                              nullable: true
              example:
                success: true
                message: null
                code: null
                data:
                  id: d5b2ae58-5363-4806-bcaf-7fc939e2c948
                  email: grace@example.com
                  customerId: null
                  productId: f463e265-097a-4235-bc2f-5239b19a9874
                  variantId: 00e1d395-9ba2-4db3-900a-cb5e2811a2a9
                  productName: Northwind Pro
                  variantName: 1 month
                  quantity: 1
                  price: 9.99
                  currency: USD
                  every: 1
                  unit: month
                  status: active
                  periodEnd: '2026-11-29T16:20:19Z'
                  graceEnd: null
                  renewalOrderId: e9ae5h0p1ye-cd7fded3be6-1006662
                  renewalUrl: >-
                    http://localhost:3002/checkout/e9ae5h0p1ye-cd7fded3be6-1006662
                  firstOrderId: bc44febe-0f25-4076-92eb-03a5045a57e7
                  cycles: 1
                  remindedAt: '2026-10-22T16:20:19Z'
                  endedAt: null
                  revoked: false
                  pausedAt: null
                  resumeAt: null
                  pausedBy: null
                  renewsWith: null
                  autoRenews: false
                  chargeTried: 0
                  chargeNextAt: null
                  createdAt: '2026-10-22T16:20:19Z'
                meta:
                  history:
                    - kind: reminded
                      detail: Renewal email sent again, to grace@example.com.
                      actor: merchant
                      orderId: e9ae5h0p1ye-cd7fded3be6-1006662
                      at: '2026-10-22T16:20:19Z'
                    - kind: renewal_made
                      detail: >-
                        Renewal made for Nov 29, 2026 to Dec 29, 2026, waiting
                        to be paid.
                      actor: system
                      orderId: e9ae5h0p1ye-cd7fded3be6-1006662
                      at: '2026-10-22T16:20:19Z'
                  orders:
                    - id: e9ae5h0p1ye-cd7fded3be6-1006662
                      status: pending
                      amount: 9.99
                      currency: USD
                      renewal: true
                      createdAt: '2026-10-22T16:20:19Z'
                      paidAt: null
                    - id: bc44febe-0f25-4076-92eb-03a5045a57e7
                      status: completed
                      amount: 9.99
                      currency: USD
                      renewal: false
                      createdAt: '2026-10-22T16:20:19Z'
                      paidAt: '2026-10-22T16:20:19Z'
        '401':
          $ref: '#/components/responses/NoKey'
        '403':
          $ref: '#/components/responses/NotAllowed'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/Refused'
        '429':
          $ref: '#/components/responses/TooMany'
      x-codeSamples:
        - lang: javascript
          label: Node.js
          source: |
            import Shoply from "@shoplygg/node";

            const shoply = new Shoply({ apiKey: process.env.SHOPLY_API_KEY });

            const result = await shoply.subscriptions.email("SUBSCRIPTION_ID");
        - lang: php
          label: PHP
          source: |
            <?php

            require 'vendor/autoload.php';

            $shoply = new Shoply\Client(['apiKey' => getenv('SHOPLY_API_KEY')]);

            $result = $shoply->subscriptions->email('SUBSCRIPTION_ID');
        - lang: python
          label: Python
          source: |
            import shoply

            client = shoply.Client()  # reads SHOPLY_API_KEY

            result = client.subscriptions.email("SUBSCRIPTION_ID")
components:
  parameters:
    IdempotencyKey:
      name: Idempotency-Key
      in: header
      required: false
      description: >-
        A word of your own for this one change, up to 180 letters, digits, dots,
        dashes, underscores and colons. Sent again with the same key, the
        request is not carried out twice: the first answer comes back, with
        `Idempotent-Replay: true`.
      schema:
        type: string
  responses:
    NoKey:
      description: >-
        No API key was sent, or the one sent is not a live key:
        `api_key_required`, `invalid_api_key`.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Refusal'
    NotAllowed:
      description: >-
        The key is real and may not do this: `missing_scope` (with
        `requiredScope`), `ip_not_allowed`, `account_unavailable`, or
        `dashboard_only` for something only a person in the dashboard may do.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Refusal'
    NotFound:
      description: >-
        There is no such thing in this store: `not_found`. A store that is not
        the key's own is answered the same way.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Refusal'
    Refused:
      description: >-
        The request was understood and not carried out. `validation_failed` says
        what is wrong with each field under `errors`; other codes are the
        route's own.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Refusal'
    TooMany:
      description: >-
        The key has used up its budget for now: `rate_limited`. `Retry-After`
        says how many seconds to wait.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Refusal'
  schemas:
    Refusal:
      type: object
      properties:
        success:
          type: boolean
          example: false
        message:
          type: string
          description: What is wrong, in words for a person.
        code:
          type: string
          description: What is wrong, as a word that does not change.
        data:
          nullable: true
        errors:
          type: object
          description: >-
            For `validation_failed`: what is wrong with each field, by the
            field's name.
          additionalProperties:
            type: string
      required:
        - success
        - message
        - code
  securitySchemes:
    apiKey:
      type: http
      scheme: bearer
      description: >-
        A secret API key, made under Developers in the dashboard:
        `Authorization: Bearer shoply_sk_...`

````

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