> ## Documentation Index > Fetch the complete documentation index at: https://docs.shoply.gg/llms.txt > Use this file to discover all available pages before exploring further. # Set how long an unpaid order is kept > How long the store keeps an order nobody pays before it is cancelled, from 1 hour to 14 days. A method with a time of its own keeps its own. An order is never cancelled within an hour of a payment being opened on it. Answers the list again, with the store's time in `meta.unpaid`. Needs the `payments.write` permission (Change Payment Methods). ## OpenAPI ````yaml /api-reference/openapi.json put /stores/{storeId}/payment-methods/unpaid-hours openapi: 3.1.0 info: title: Shoply API version: '1' description: >- Everything a store's own server can do with a secret API key: its catalogue, orders, customers, marketing, finance and the rest of what the dashboard does. And the Customer API, which a buyer's own device asks with a token of theirs. servers: - url: https://api.shoply.gg/v1 security: - apiKey: [] tags: - name: API key - name: Store - name: Domain - name: Payment methods - name: Analytics - name: Storefronts - name: Storefront code - name: Payment Routing - name: Custom payment methods - name: Products - name: Product pictures - name: Stock - name: Categories - name: Upsells - name: Subscriptions - name: Orders - name: Invoices - name: Reviews - name: Coupons - name: Coupon categories - name: Coupon pop-up - name: Sales - name: Blog - name: Search settings - name: Redirects - name: Sitemap - name: Cart Recovery - name: Email Marketing - name: Email Templates - name: Customers - name: Affiliates - name: Support Tickets - name: Blacklist - name: Fraud protection - name: Disputes - name: Finance - name: Tax - name: Expenses - name: Expense setup - name: API requests - name: Webhook endpoints - name: Webhook deliveries - name: Customer API paths: /stores/{storeId}/payment-methods/unpaid-hours: put: tags: - Payment methods summary: Set how long an unpaid order is kept description: >- How long the store keeps an order nobody pays before it is cancelled, from 1 hour to 14 days. A method with a time of its own keeps its own. An order is never cancelled within an hour of a payment being opened on it. Answers the list again, with the store's time in `meta.unpaid`. Needs the `payments.write` permission (Change Payment Methods). operationId: paymentMethods.setUnpaidHours parameters: - name: storeId in: path required: true description: >- The store's ID. A key reaches the store it was made in: `GET /key` answers which. schema: type: string - $ref: '#/components/parameters/IdempotencyKey' requestBody: required: true content: application/json: schema: type: object properties: hours: type: integer description: Hours, from 1 to 336. example: 24 required: - hours responses: '200': description: It worked. content: application/json: schema: type: object properties: success: type: boolean message: nullable: true code: nullable: true data: type: array items: type: object properties: provider: type: string name: type: string kind: type: string blurb: type: string tagline: type: string accent: type: string site: type: string callbackUrl: type: string returnOrigin: type: string originHint: type: string callbackHint: type: string copies: type: - array - object authorizeUrl: type: string connected: type: boolean enabled: type: boolean usable: type: boolean ready: type: boolean testMode: type: boolean modes: type: - array - object mode: type: string label: type: string buyerLabel: type: string defaultLabel: type: string fields: type: array items: type: object properties: name: type: string label: type: string placeholder: type: string required: type: boolean max: type: integer secret: type: boolean showCallback: type: boolean mode: type: string isSet: type: boolean value: type: string toggles: type: array items: type: object properties: name: type: string label: type: string hint: type: string group: type: string needs: type: string 'on': type: boolean unpaidHours: nullable: true updatedAt: type: string meta: type: object properties: order: type: array items: type: string balance: type: object properties: enabled: type: boolean holders: type: integer unpaid: type: object properties: hours: type: integer presets: type: array items: type: integer least: type: integer most: type: integer routing: type: object properties: providers: type: array items: type: string example: success: true message: null code: null data: - provider: nmi name: NMI kind: fiat blurb: >- Accept cards through NMI, or a provider that resells it under its own name. Buyers enter their card in the gateway's own secure window. tagline: >- Accept cards on your checkout through your NMI gateway account. accent: '#32165d' site: https://docs.nmi.com/docs/getting-your-api-keys callbackUrl: >- http://localhost:8000/api/payments/nmi/callback/743d82fb-6aad-44bb-ab00-d54c4b0eecb7 returnOrigin: '' originHint: '' callbackHint: '' copies: [] authorizeUrl: '' connected: true enabled: true usable: true ready: true testMode: false modes: [] mode: '' label: '' buyerLabel: Credit/Debit Card (NMI) defaultLabel: Credit/Debit Card (NMI) fields: - name: public_key label: Public Security Key placeholder: With Tokenization and Checkout permissions required: true max: 255 secret: false showCallback: false mode: '' isSet: true value: checkout_public_kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk - name: security_key label: Private Security Key placeholder: With API and Query permissions required: true max: 255 secret: true showCallback: false mode: '' isSet: true value: '' toggles: - name: require_billing label: Require Billing Information hint: >- Ask card buyers for their name and billing address at checkout, and send it with the charge. group: Card Checks needs: '' 'on': false - name: three_ds label: Check Cards With 3D Secure hint: >- The buyer's bank confirms the card is theirs before it is charged, most often without asking them anything. group: Card Checks needs: require_billing 'on': false unpaidHours: null updatedAt: '2026-10-22T16:20:19.558Z' - provider: tagada name: Tagada kind: fiat blurb: >- Accept cards through your Tagada account. Buyers type their card on the checkout itself, and Tagada charges it through the processors you have connected there. tagline: >- Accept cards through the processors you connect in Tagada, on your own checkout. accent: '#16191d' site: https://app.tagada.io/ callbackUrl: >- http://localhost:8000/api/payments/tagada/callback/743d82fb-6aad-44bb-ab00-d54c4b0eecb7 returnOrigin: '' originHint: '' callbackHint: '' copies: [] authorizeUrl: '' connected: true enabled: true usable: true ready: true testMode: false modes: [] mode: '' label: '' buyerLabel: Credit/Debit Card (Tagada) defaultLabel: Credit/Debit Card (Tagada) fields: - name: store_id label: Store ID placeholder: store_... required: true max: 255 secret: false showCallback: false mode: '' isSet: true value: store_northwind01 - name: api_key label: API Key placeholder: sk_crm_... required: true max: 255 secret: true showCallback: false mode: '' isSet: true value: '' toggles: [] unpaidHours: null updatedAt: '2026-10-22T16:20:19.559Z' meta: order: - nmi - tagada balance: enabled: true holders: 1 unpaid: hours: 24 presets: - 1 - 2 least: 1 most: 336 routing: providers: - nmi - tagada '401': $ref: '#/components/responses/NoKey' '403': $ref: '#/components/responses/NotAllowed' '404': $ref: '#/components/responses/NotFound' '422': $ref: '#/components/responses/Refused' '429': $ref: '#/components/responses/TooMany' x-codeSamples: - lang: javascript label: Node.js source: | import Shoply from "@shoplygg/node"; const shoply = new Shoply({ apiKey: process.env.SHOPLY_API_KEY }); const result = await shoply.paymentMethods.setUnpaidHours({ hours: 24, }); - lang: php label: PHP source: | getenv('SHOPLY_API_KEY')]); $result = $shoply->paymentMethods->setUnpaidHours([ 'hours' => 24, ]); - lang: python label: Python source: | import shoply client = shoply.Client() # reads SHOPLY_API_KEY result = client.paymentMethods.setUnpaidHours(hours=24) components: parameters: IdempotencyKey: name: Idempotency-Key in: header required: false description: >- A word of your own for this one change, up to 180 letters, digits, dots, dashes, underscores and colons. Sent again with the same key, the request is not carried out twice: the first answer comes back, with `Idempotent-Replay: true`. schema: type: string responses: NoKey: description: >- No API key was sent, or the one sent is not a live key: `api_key_required`, `invalid_api_key`. content: application/json: schema: $ref: '#/components/schemas/Refusal' NotAllowed: description: >- The key is real and may not do this: `missing_scope` (with `requiredScope`), `ip_not_allowed`, `account_unavailable`, or `dashboard_only` for something only a person in the dashboard may do. content: application/json: schema: $ref: '#/components/schemas/Refusal' NotFound: description: >- There is no such thing in this store: `not_found`. A store that is not the key's own is answered the same way. content: application/json: schema: $ref: '#/components/schemas/Refusal' Refused: description: >- The request was understood and not carried out. `validation_failed` says what is wrong with each field under `errors`; other codes are the route's own. content: application/json: schema: $ref: '#/components/schemas/Refusal' TooMany: description: >- The key has used up its budget for now: `rate_limited`. `Retry-After` says how many seconds to wait. content: application/json: schema: $ref: '#/components/schemas/Refusal' schemas: Refusal: type: object properties: success: type: boolean example: false message: type: string description: What is wrong, in words for a person. code: type: string description: What is wrong, as a word that does not change. data: nullable: true errors: type: object description: >- For `validation_failed`: what is wrong with each field, by the field's name. additionalProperties: type: string required: - success - message - code securitySchemes: apiKey: type: http scheme: bearer description: >- A secret API key, made under Developers in the dashboard: `Authorization: Bearer shoply_sk_...` ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.