> ## Documentation Index > Fetch the complete documentation index at: https://docs.shoply.gg/llms.txt > Use this file to discover all available pages before exploring further. # Refund an order > Refunds a completed order, all of it. Which `destination` an order can take is in `refund` on the order: a payment method that cannot send money back (crypto, always) can only be refunded as store credit or recorded. Send an `Idempotency-Key` with this request. The order is marked refunded only once the payment provider has said the money is on its way, or the buyer has been credited. Needs the `orders.refund` permission (Refund Orders). ## OpenAPI ````yaml /api-reference/openapi.json post /stores/{storeId}/orders/{orderId}/refund openapi: 3.1.0 info: title: Shoply API version: '1' description: >- Everything a store's own server can do with a secret API key: its catalogue, orders, customers, marketing, finance and the rest of what the dashboard does. And the Customer API, which a buyer's own device asks with a token of theirs. servers: - url: https://api.shoply.gg/v1 security: - apiKey: [] tags: - name: API key - name: Store - name: Domain - name: Payment methods - name: Analytics - name: Storefronts - name: Storefront code - name: Payment Routing - name: Custom payment methods - name: Products - name: Product pictures - name: Stock - name: Categories - name: Upsells - name: Subscriptions - name: Orders - name: Invoices - name: Reviews - name: Coupons - name: Coupon categories - name: Coupon pop-up - name: Sales - name: Blog - name: Search settings - name: Redirects - name: Sitemap - name: Cart Recovery - name: Email Marketing - name: Email Templates - name: Customers - name: Affiliates - name: Support Tickets - name: Blacklist - name: Fraud protection - name: Disputes - name: Finance - name: Tax - name: Expenses - name: Expense setup - name: API requests - name: Webhook endpoints - name: Webhook deliveries - name: Customer API paths: /stores/{storeId}/orders/{orderId}/refund: post: tags: - Orders summary: Refund an order description: >- Refunds a completed order, all of it. Which `destination` an order can take is in `refund` on the order: a payment method that cannot send money back (crypto, always) can only be refunded as store credit or recorded. Send an `Idempotency-Key` with this request. The order is marked refunded only once the payment provider has said the money is on its way, or the buyer has been credited. Needs the `orders.refund` permission (Refund Orders). operationId: orders.refund parameters: - name: storeId in: path required: true description: >- The store's ID. A key reaches the store it was made in: `GET /key` answers which. schema: type: string - name: orderId in: path required: true description: The order. The ID in a checkout's address is the order's ID. schema: type: string - $ref: '#/components/parameters/IdempotencyKey' requestBody: required: true content: application/json: schema: type: object properties: destination: type: string description: >- `source`: back through the payment provider, to what paid. `balance`: credit on the buyer's balance at the store. `record`: only marked as refunded, because you returned the money yourself. enum: - source - balance - record reason: type: string description: Why. enum: - requested - duplicate - fraudulent - other amount: type: number description: >- For `balance` only: how much to credit, from 0.01 up to what was paid, with at most 2 decimals. Left out, all of it. required: - destination - reason responses: '200': description: It worked. content: application/json: schema: type: object properties: success: type: boolean message: nullable: true code: nullable: true data: type: object properties: id: type: string status: type: string destination: type: string example: success: true message: null code: null data: id: eab50b8e-fca6-4712-9b55-2f910b4bddf0 status: refunded destination: record '401': $ref: '#/components/responses/NoKey' '403': $ref: '#/components/responses/NotAllowed' '404': $ref: '#/components/responses/NotFound' '422': $ref: '#/components/responses/Refused' '429': $ref: '#/components/responses/TooMany' x-codeSamples: - lang: javascript label: Node.js source: | import Shoply from "@shoplygg/node"; const shoply = new Shoply({ apiKey: process.env.SHOPLY_API_KEY }); const result = await shoply.orders.refund("ORDER_ID", { destination: "source", reason: "requested", }); - lang: php label: PHP source: | getenv('SHOPLY_API_KEY')]); $result = $shoply->orders->refund('ORDER_ID', [ 'destination' => 'source', 'reason' => 'requested', ]); - lang: python label: Python source: > import shoply client = shoply.Client() # reads SHOPLY_API_KEY result = client.orders.refund("ORDER_ID", destination="source", reason="requested") components: parameters: IdempotencyKey: name: Idempotency-Key in: header required: false description: >- A word of your own for this one change, up to 180 letters, digits, dots, dashes, underscores and colons. Sent again with the same key, the request is not carried out twice: the first answer comes back, with `Idempotent-Replay: true`. schema: type: string responses: NoKey: description: >- No API key was sent, or the one sent is not a live key: `api_key_required`, `invalid_api_key`. content: application/json: schema: $ref: '#/components/schemas/Refusal' NotAllowed: description: >- The key is real and may not do this: `missing_scope` (with `requiredScope`), `ip_not_allowed`, `account_unavailable`, or `dashboard_only` for something only a person in the dashboard may do. content: application/json: schema: $ref: '#/components/schemas/Refusal' NotFound: description: >- There is no such thing in this store: `not_found`. A store that is not the key's own is answered the same way. content: application/json: schema: $ref: '#/components/schemas/Refusal' Refused: description: >- The request was understood and not carried out. `validation_failed` says what is wrong with each field under `errors`; other codes are the route's own. content: application/json: schema: $ref: '#/components/schemas/Refusal' TooMany: description: >- The key has used up its budget for now: `rate_limited`. `Retry-After` says how many seconds to wait. content: application/json: schema: $ref: '#/components/schemas/Refusal' schemas: Refusal: type: object properties: success: type: boolean example: false message: type: string description: What is wrong, in words for a person. code: type: string description: What is wrong, as a word that does not change. data: nullable: true errors: type: object description: >- For `validation_failed`: what is wrong with each field, by the field's name. additionalProperties: type: string required: - success - message - code securitySchemes: apiKey: type: http scheme: bearer description: >- A secret API key, made under Developers in the dashboard: `Authorization: Bearer shoply_sk_...` ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.